Straight answers

Is Healthy Living Clinic legit? Here are the facts.

Everything you’d want to check before you hand over a card, in one place.

What does Healthy Living Clinic cost?

That covers the physician visit, the medication, your syringes and shipping. There is no membership fee, consult fee, shipping charge or annual fee.

Is $99 an intro price that goes up later?

No. $99 is the ongoing price. Your bill only changes if you and your doctor move you to a different dose range, and we tell you before it changes.

Do I have to prepay?

No. You pay for your first 4 weeks at checkout, then every 4 weeks after that. You never prepay for months or a year.

How does it ship?

Each shipment is a 12-week supply, usually delivered 3 to 5 business days after your doctor approves it. You still pay every 4 weeks, not all at once.

Who prescribes it?

A board-certified, state-licensed U.S. physician reviews every case, usually within 1 business day, and writes a prescription only if treatment is appropriate for you. Our medical team is led by Dr. Gregory Smith, Supervising Medical Director, with Dr. Patrick Conrad, a board-certified MD.

Which pharmacy makes the medication?

Your prescription is filled by one of our partner pharmacies, NewLife or Greenwich. Both are state-licensed U.S. compounding pharmacies. Your tirzepatide is compounded from your prescription and shipped to your door.

Is compounded tirzepatide FDA-approved?

No. Compounded medications are not FDA-approved, and ours are not the same as, or generic versions of, any brand-name drug. Microdosing is an off-label use. A licensed physician decides whether it is right for you.

What if the doctor doesn’t approve me?

You get a full refund.

How do I cancel?

• Cancel any time in your patient portal or by contacting support, at least 5 days before your next billing date.
• No minimum term and no cancellation fee.
• Cancel after approval but before your order ships, and you get a full refund if we can stop the order.
• Once your prescription is processed or shipped, it can’t be refunded, and we don’t prorate refunds partway through a cycle.

Full details: Refund & Cancellation Policy and Terms.

Which states do you serve?

All 50 states.

Can I talk to a real person?

Yes. Call 1-800-599-3104, weekdays 6 AM to 6 PM and weekends 6 AM to noon, Mountain time. Or email help@healthyliving.clinic.

How can I verify Healthy Living Clinic?

• LegitScript certified. LegitScript independently reviews healthcare websites. Check our status on LegitScript.
• HIPAA compliant. Your health information is handled under HIPAA.
• A real company you can find. Thrive Health LLC, 1990 Depew St. #140690, Edgewater, CO 80214.

What about the FDA warning letter?

In September 2025, the FDA sent us a warning letter about one sentence on our website that listed brand-name drugs alongside our compounded semaglutide. The FDA said that wording could suggest our compounded medication is the same as those FDA-approved drugs. It isn’t.

Within a week of receiving the letter, we removed the sentence it cited and the brand-name comparisons on our main pages. We also responded to the FDA in writing. Our compounded medications are not FDA-approved and are not the same as any brand-name drug. We regularly review our materials for compliance.

Who’s behind Healthy Living Clinic?

Healthy Living Clinic is run by Thrive Health LLC in Edgewater, Colorado, and was co-founded by Kriss Bergethon. Read why he built it.

Compounded medications are prepared by state-licensed U.S. pharmacies and are not FDA-approved. Microdosing is an off-label use. Prescriptions are issued only when a licensed physician determines treatment is appropriate. Individual results vary.

Last updated October 22, 2026.