Effective Date: July 17, 2025

Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, shipping/billing address
  
• Payment Information: Payment details via secure third-party processors
  
• Technical Information: IP address, browser type, device information
  
• Cookies & Tracking Technologies: We use cookies and similar tools for analytics, website functionality, and marketing purposes

Note: If you participate in a medical consultation, your health information may be collected and stored by our third-party technology and/or medical provider and/or pharmacy partners, not on our site directly.

How We Use Your Information

We use your information to:

• Facilitate orders, payments, and customer support
  
• Connect you with licensed healthcare professionals
  
• Improve our website, services, and user experience
  
• Send transactional and marketing communications (you can opt out anytime)
  
• Comply with legal and regulatory requirements

How We Share Information

We share your information only with trusted third parties for essential services:

• Medical providers and pharmacy partners for prescription fulfillment
  
• Payment processors to handle transactions securely
  
• Website service providers for hosting, analytics, and marketing support

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your information, including:

• SSL encryption for data transmission
  
• Secure third-party vendors that follow HIPAA and industry best practices
  
• Access controls and secure hosting environments

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. If you would like us to delete your data, please contact us at help@healthyliving.clinic.

Your Rights (Including California Residents)

If you are a resident of California, you have the right to:

• Request access to the personal information we hold about you
  
• Request deletion of your personal information
  
• Opt out of the sale of your personal information (we don’t sell, but we honor this right)
  
• Receive equal service regardless of exercising these rights

To exercise any of these rights, email help@healthyliving.clinic.

You can also click here: Do Not Sell My Personal Information.

Cookies and Tracking

We use cookies and similar technologies for:

• Website performance and functionality
  
• Analytics (e.g. Google Analytics)
  
• Advertising and retargeting (e.g. Meta Pixel)

Cookies will be placed automatically when you visit our site. You can modify your browser settings to control or block cookies.

Protected Health Information (PHI) and HIPAA

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

When you use HealthyLiving.Clinic, you create a direct relationship with us as a customer. As part of that relationship, you may provide personal information such as your name, email address, phone number, and mailing address. We do not consider this type of information to be “medical” or “health” information, and it is not governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

In some cases, however, when you interact with licensed healthcare providers or pharmacies through our platform, you may provide health-related information that is subject to HIPAA or applicable state laws. HealthyLiving.Clinic is not itself a “covered entity” under HIPAA. One or more of the independent providers or pharmacy partners you interact with may be covered entities, and HealthyLiving.Clinic may serve as a “business associate” to those parties in limited capacities.

To the extent that we handle any health-related information as a business associate, we do so in compliance with applicable HIPAA regulations. Any such Protected Health Information (PHI) will only be used or disclosed in accordance with HIPAA or other applicable laws. Information that is not considered PHI may be used or disclosed in accordance with this Privacy Policy and relevant state privacy laws.

We may use or disclose PHI as permitted under HIPAA, including for:

• Treatment: Sharing PHI with providers to coordinate care.

• Payment: Processing payments or communicating with your health plan.

• Healthcare Operations: Activities such as quality improvement or compliance audits.

The medical groups and providers you interact with may maintain their own separate privacy notices that describe how they handle your health information. By using our Service, you acknowledge receipt of any applicable privacy policies or notices issued by those providers or pharmacies.

Any use or disclosure of your PHI for marketing, sale, or other non-treatment purposes will only be made with your written authorization, unless otherwise permitted by law.

In limited cases, PHI may be disclosed without your authorization when required by law—for example, to report abuse, respond to legal requests, or for public health reporting. These disclosures are made in accordance with HIPAA and other laws.

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint. To file a complaint with HHS, visit: https://www.hhs.gov/hipaa/filing-a-complaint/index.html

Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy at any time. If we make changes, we’ll update the “Effective Date” at the top of this page. You can check this page anytime to see if it has been revised

Contact for HIPAA-Related Requests or Concerns

If you have any questions about this Privacy Policy, your rights under HIPAA, or your personal data, you can contact our Privacy Officer at:

Email: privacy@healthyliving.clinic

Write us: Health Living Clinic, c/o Privacy, 1990 Depew St. #140690, Edgewater, CO 80214