FREQUENTLY ASKED QUESTIONS ABOUT HEALTHY LIVING CLINIC GLP1S

USING THE PRODUCT

I’m nervous about injecting — is it hard?
You’re not alone with this concern! That said, most people are surprised by how easy it is.
Tirzepatide is a weekly micro-shot using a very short and fine needle. Our kits include everything you need, and we’ll provide simple step-by-step instructions for you. Most patients say it’s nearly painless—just a quick pinch and you’re done in seconds.

Will I have to stay on this forever?
Not necessarily! GLP-1 treatments like tirzepatide help reset your appetite and metabolism while you build new, sustainable habits. Some patients stay on a maintenance dose long-term; others transition off once they’ve reached and stabilized their goals. Your doctor will help design a plan that fits your personal health, progress, comfort level and goals.

What if my progress slows or the medication seems to stop working?
It’s normal for weight loss to slow after the first few months—your body is adjusting to a new, healthier weight – which means you’ve already had awesome progress! Your Healthy Living Clinic doctor can review your progress with you and adjust your dosage higher if needed and still safe. Plus, our nutrition and activity resources also help you keep results moving in the right direction.

Will I lose muscle or look “too thin” while using tirzepatide?
Tirzepatide helps you lose mostly body fat, not muscle. You can support lean muscle and skin tone by eating enough protein and doing light resistance or strength exercises. Our bonus programs include simple at-home workouts and meal ideas to help you maintain your muscle mass.

Can I still enjoy social events or have an occasional drink?
Yes! Tirzepatide doesn’t restrict your lifestyle—it simply helps you feel full sooner and reduce cravings. You can still enjoy meals out or a glass of wine/beer/margarita in moderation. Just listen to your body and eat or drink slowly—most people find they’re satisfied with much less, which is the key to how tirzepatide works.

Is using tirzepatide “cheating” when it comes to weight loss?
Not at all! GLP-1 treatments are FDA-approved medical tools designed to help regulate appetite and blood sugar. They work with your body’s natural hormones—not against them. You’re not “cheating”—you’re finally using science to get the results you deserve!

I travel a lot. How can I travel with this great weight loss solution?
Super easy. When traveling, you can just pack your GLP1 with a small cold pack or insulated travel bag. You should keep your medication refrigerated until use (36°–46°F), so if there’s a fridge at your hotel or where you’re going, you can just put it in the fridge after travel. If you’ll be in a vehicle for a long time, you can store it in a cooler with an ice pack. Tirzepatide remains stable for short periods at room temperature, so it doesn’t have to be perfect. Do remember to keep it out of direct sunlight and never freeze it.

I take various medications. Can I take this with my other meds?
The good news is that you will answer a short questionnaire after purchasing that goes through all of your medications. Certain meds don’t work with GLP1s, and if you’re on those, you’ll be quickly refunded. In addition, a licensed US physician will review all of your medications and conditions and will let you know if there are any other issues – and will refund you if it won’t work for you.

I have other health issues. Can I take this with my conditions?
The good news is that you will answer a short questionnaire after purchasing that goes through all of your medical conditions. A few conditions don’t work with GLP1s, and if those apply to you, you’ll be quickly refunded. In addition, a licensed US physician will review all of your medications and conditions and will let you know if there are any other issues – and will refund you if it won’t work for you. GLP1s can actually help with many other conditions besides weight loss.

I am currently on 5 mg tirzepatide (or any other dosage) — can I start at that same dosage?
Our doctor will review your current dosage and determine if it’s safe to continue at the same level. You might be asked to upload your current medication label or prescription as proof. Once verified, the doctor will approve the appropriate dosage for your new prescription.

I’m already on tirzepatide or semaglutide from another provider. Can I switch to Healthy Living Clinic?
Yes! You can transfer your care to our program — simply complete your payment and health intake form, and our doctor will review your previous treatment to continue safely from your current dose if appropriate.


Our Program

How does the program work?
Healthy Living Clinic provides doctor-guided weight management treatments using compounded Tirzepatide or Semaglutide. Once payment and intake forms are complete, a licensed physician reviews your health information. If approved, your prescription is filled by an FDA-inspected U.S. compounding pharmacy and shipped directly to you.

Who is eligible for the program?
Eligibility depends on your medical history and current health. The doctor will review your intake form to ensure the medication is safe and suitable for you.

Do I need an existing prescription?
No. Our in-house doctors will prescribe your medication after reviewing your medical information if they determine it’s appropriate.

How long have you been in business?
We are proud to say that our business started in 2011 in beautiful Colorado – so almost 15 years! We’ve been providing health products to consumers since the beginning. We have thousands of very happy customers, thousands of positive reviews on our natural products sites and Amazon. We expanded into telehealth to give all of our happy customers even more options!


HOW AND WHERE IS THE PRODUCT MADE?

Where do our medications come from?
All medications are prepared in licensed U.S. compounding pharmacies that follow strict safety and sterility standards.

How does compounding work—and is it safe?
Our medications are prepared in licensed compounding pharmacies that follow strict potency, purity, and sterility standards. Every batch is tested before it leaves the lab, and each prescription is individually reviewed by a licensed U.S. physician. Compounding allows your medication to be personalized for your dosage needs and shipped directly to your door, cold-packed, safely and quickly.

Is compounding legal?
Yes. Compounding is fully legal and regulated in the United States when performed by licensed pharmacies under a doctor’s prescription. It allows pharmacists to prepare customized medications and dosages when commercially manufactured options are unavailable, back-ordered, or need personalized dosing.

Our partner pharmacies follow strict FDA and state pharmacy board standards for purity, sterility, and potency—so you receive safe, high-quality medication made just for you.

Are your medications FDA-approved?
Our medications are compounded using FDA-approved ingredients in licensed facilities. While compounded medications are not branded products, they contain the same active ingredients as FDA-approved medications such as Mounjaro, Wegovy, Ozempic, and Zepbound.

Is the medication the same as name brands like Ozempic, Zepbound, Mounjaro or Wegovy?
Yes, compounded GLP1s like tirzepatide and semaglutide contain the same active ingredients as brand-name versions, made by licensed U.S. pharmacies.


PRICING, BILLING & SUBSCRIPTION

How much does the program cost?
Each plan includes your doctor consultation, medication, and free cold-pack shipping.

  • Tirzepatide: $199 for the first month, then $299 per month after.
  • Tirzepatide Microdosing: $99 per month, we ship 3 months of products every 3 months
  • Semaglutide: $149 for the first month, then $299 per month after.

After the introductory first month pricing, following months do not change – unless you use drastically much more medicine.

Are there any hidden fees or long-term contracts?
None. The program is month-to-month with no penalties or hidden charges.

Will the price change if my dosage increases?
The monthly rate generally stays the same, though final pricing may depend on your prescribed formulation. Your doctor will confirm this during your consultation.

How can I cancel my subscription?
Our Customer Service team can process cancellations for you. Please contact us before your next billing date at help@healthyliving.clinic or 1-800-599-3104.

Can I pause my subscription?
Yes. You can pause anytime through your account at https://app.healthyliving.clinic.

What is your refund policy?
Refunds follow our official policy, available here


SHIPPING & DELIVERY

How soon will my medication arrive?
Once your doctor approves your prescription, your medication is shipped within 1-2 business days.

How long does shipping take?
Once approved, medications are shipped directly to your home within 1-2 business days. You’ll receive a tracking link via email.


SUPPORT & CONTACT

How do I contact support?
You can reach us at help@healthyliving.clinic or 1-800-599-3104.

Can I talk to someone directly?
Yes! You can schedule a call with our Patient Care Team for personalized assistance.

How quickly do you respond?
Our team responds to all messages and voicemails within 24 hours on business days.